Frequently Asked Questions (FAQ)
General Questions
Q: How often should I bring my pet for a check-up?
A: We recommend an annual health check for most pets, but senior pets or those with medical conditions may require more frequent visits.
Q: Do I need to book an appointment, or do you accept walk-ins?
A: We recommend booking an appointment to reduce waiting times.
Q: What should I bring to my pet’s first visit?
A: Please bring any medical records, vaccination history, and details of their diet and any medications they are on.
Vaccinations & Preventative Care
Q: When should my puppy or kitten receive vaccinations?
A: Puppies and kittens should receive their first vaccinations at 6–8 weeks of age, followed by booster shots as recommended by your vet.
Q: How often should I deworm my pet?
A: Puppies and kittens should be dewormed every two weeks until three months old, then monthly until six months. Adult pets typically need deworming every three months.
Surgery & Procedures
Q: At what age should I get my pet neutered or spayed?
A: This varies by species and breed, but most pets can be neutered or spayed around 4–6 months of age.
Q: Is anaesthesia safe for my pet?
A: Yes, we use modern anaesthesia techniques and monitoring to ensure your pet’s safety during procedures.
Pet Health & Nutrition
Q: How do I know if my pet is overweight?
A: If you can’t easily feel your pet’s ribs or they have difficulty moving, they may be overweight. Our vets can provide a tailored weight management plan.
Q: What food should I feed my pet?
A: The best diet depends on your pet’s age, breed, and health. We can advise on suitable nutrition during your visit.
Emergency & After-Hours Care
Q: What should I do if my pet has an emergency?
A: Call us immediately. If it's outside our opening hours, we will refer you to the nearest emergency vet clinic.
Q: How do I know if my pet needs urgent care?
A: Signs of an emergency include difficulty breathing, severe vomiting, collapse, or uncontrolled bleeding. If in doubt, contact us immediately.